Delivery & Return
We aim to make shopping seamless for our customers by offering fast and reliable delivery options. Biashara Place provides flexible delivery services tailored to cash and lipa mdogo mdogo orders, ensuring a smooth shopping experience.
Delivery Options Overview
Biashara Place delivers electronics and phones right to your doorstep. Whether you're in Nairobi or other counties, we've got you covered. On this page, you'll find an overview of all available delivery methods.
1. Order the Product and Specify the Delivery Location
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at the Checkout Area
Delivery for Lipa Mdogo Mdogo Orders
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Standard delivery: 1 working day |
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Same-day delivery within Nairobi for orders placed before 12PM. |
FREE |
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For Kiambu, Machakos and Kajiado counties, delivery within 1 working day. |
FREE |
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Weekends: Same-day delivery on Saturday for orders placed before 12PM. Sunday orders delivered on Monday. |
FREE |
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Delivery Charges & Terms |
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Payment on Delivery: Available for all lipa mdogo mdogo orders. |
FREE |
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Zero Delivery Charges for orders in Nairobi. |
FREE |
We currently deliver lipa mdogo mdogo products to the following counties: Nairobi, Kajiado, Kiambu, Mombasa, Nanyuki, Meru, Isiolo and Machakos. We will soon be expanding to other areas in Kenya.
Delivery for Cash Purchases
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Delivery Time |
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Same-day delivery for Nairobi orders placed before 12PM. |
FREE |
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For other counties, delivery within 1-2 working days. |
TBC |
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Payment Terms |
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Payment Before Delivery is required for cash purchases. |
CASH |
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Free delivery for select Nairobi locations. Charges for other locations will depend on your region. |
TBC |
We deliver cash orders countrywide.
Exchange or Return of Goods
At Biashara Place, we prioritize your satisfaction. If you wish to exchange or return an item, here’s what you need to know:
- You can return a product within 7 days of receiving it, provided it remains in its original condition.
- The product must be returned with all accessories, receipts, warranty cards, and packaging intact.
- If the product is faulty or damaged through no fault of your own, you may request an exchange or refund.
Refunds will be processed in accordance with applicable regulations and credited back to your payment method.
FAQs
Yes, we deliver lipa mdogo mdogo products to Nairobi, Kajiado, Kiambu, Mombasa, Nanyuki, Meru, Isiolo, and Machakos.
Yes, same-day delivery is available for cash orders in Nairobi if placed before 12 PM.
For lipa mdogo mdogo orders, you will pay the deposit upon delivery. After registration, you will get an MPESA Paybill to pay the Deposit.
Delivery within Nairobi is free for both cash and lipa mdogo mdogo orders. For other counties, delivery charges depend on location and will be communicated during checkout.
Yes, you can return a product within 7 days as long as it’s in its original condition, with all accessories, receipts, and packaging intact.
For lipa mdogo mdogo, delivery takes 1-2 working days. For cash purchases, delivery takes 1-3 working days depending on your location.
Yes, you can cancel your order before it is dispatched. Please contact our customer service team as soon as possible to process the cancellation.
